Senior managers and supervisors carry with them a lot of responsibility.  Things don't always go smoothly and you can be left dealing with competing opinions and perspectives. 

As well managers must find ways to promote and advertise their service to others at local and national levels.  Effective communication with staff and families is important for loyalty and retention.  

The articles and information presented here present a beginning at looking at the many dimensions of communication and strategies that work and don't work in different situations.  If you have a story to share and would like to write it up, please submit it for consideration for inclusion here.