By Sarah Farquhar

There seems to be so much to do in trying to provide a quality service, does there not?

Is all your work worth it or could a change in focus and method achieve better results?

To help you to think critically on this consider your responses to the following questions:

• Who defines what quality is? And for whom?
• Whose quality do you prioritise and why?
• How much time, energy and money (e.g. additional staffing, administration and training costs) do you (your service) put into meeting external licensing and other legal requirements, expectations for conformance from the Ministry of Education and Education Review Office and professional obligations? Now, compare this with the time, energy and money put into researching, discussing, planning and anticipating children’s and parents’ wishes and perspectives. 

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