Returns and Refunds Policy
ChildForum Resources & Goods
Resources, including kits, DVDS, books and journals are non-returnable. If damage occurs in transit we are happy to replace. Please return the damaged article to us within 20 days and we will send you a replacement article.
ChildForum Workshops, Forums and Conferences
ChildForum reserves the right to cancel any event and all fees will be refunded. ChildForum accepts no responsibility for other costs (e.g. travel, accommodation bookings) incurred by the registrant.
No refunds will be given if a registrant for what ever reason is unable to attend the event booked.
The registrant may choose to give his/her place to someone else; and this will be accepted by ChildForum if the registrant informs us before the day of the event as to who will be his/her replacement.
ChildForum reserves the right to change the venue. If this is necessary ChildForum will undertake to email all registrants of the change of venue one week prior to the event date. In extraordinary circumstances, such as flooding and fire at the venue, advance notification of a change of venue may not be possible.
Non-ChildForum Goods and Services
Goods and services purchased or contracted with a third-party are not the responsibility of ChildForum. Please take up the issue/problem directly with the seller or organisation providing the good or service. Please inform ChildForum if the issue or problem is such that you would not recommend the service or company to other people.
Memberships
Membership subscriptions are non-refundable.
A membership belongs to the member. A membership subscription cannot be shared with or transferred to another person or organisation.
At the end of each 12 month period of membership, subscriptions membership dues are payable unless the member has cancelled subscription prior to the renewal. Login access to the members-only area of the childforum website will be closed when a membership expires and reactivated when the membership renewal fee is paid.
ChildForum reserves the right to right to decline the membership of libraries and of any ECE lobby group and any person associated with such groups, including Executive or Board members (past and present), CEO's and directors, and contractors and employees along with their ECE services, tertiary education institutes, and businesses.
Should your application not be accepted for what ever reason, any money paid in application for the membership shall be refunded less 20% administration fee. ChildForum reserves the right to accept or not to accept any membership application.
Should your membership be cancelled by ChildForum for reasons of unacceptable behaviour as defined in the Terms and Conditions Policy no refund will be made, for two reasons. First, you brought this on yourself through unacceptable behaviour, and second, you will have benefited from access to ChildForum services and the network sections of the website whatever the length of access.
Should you attempt to rejoin online after your membership has been cancelled by ChildForum or not accepted previously, any money paid shall be refunded less 50% fee.
Please note the following sections from The Terms and Conditions Policy:
* Where a member passes on information (verbally, electronically, in writing, or printed copies) from the ChildForum members-only area of the website to a non-member or to any organisation, ChildForum reserves the right to cancel the member's access, to name and shame the person, and refuse any future applications for membership.
* By using the website and submitting comment you agree not to: bully or harass other users, make offensive or malicious comments, engage in self-promotion, advertise or promote a service or product or event without the agreement of ChildForum, or dominate the comments for the purpose of pushing your particular view. ChildForum reserves the right to issue a warning OR cancel your membership, without refund of any membership fees paid and to refuse any future applications for membership.
Returns & Refunds Policy