The Education (Early Childhood Services) Regulations 2008, Regulation 47, Criteria GMA1 requires services to inform parents of the procedure to follow if they wish to complain about non-compliance with the regulations.
For information on the process to follow click on the following link: http://www.myece.org.nz/making-a-complaint
For a copy of a complaints form you can copy and give to your families click here: https://www.myece.org.nz/making-a-complaint/59-parent-complaint-form
For a form to document children's views on the quality of your service and understand better how to meet their individual needs and expectations click here: https://www.myece.org.nz/making-a-complaint/58-child-feedback-complaint-form
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